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- 01Thank you for shopping with Pink Veil Beauty! We are currently shipping within the United States only. We hope to expand internationally in the future.
- 02Orders are processed within 2–5 business days (excluding weekends and holidays). Once your order has been processed, you'll receive a shipping confirmation email with tracking information.Please note that processing times may be slightly longer during product launches, sales, holidays, or other periods of high order volume.
- 03Once your order has shipped, you'll receive a confirmation email containing your tracking number so you can follow your package every step of the way
- 04Once a package has been transferred to the shipping carrier, delivery times are the responsibility of the carrier. If your package appears to be lost or significantly delayed, please contact us and we'll do our best to help resolve the issue.
- 05Please double-check your shipping address before placing your order. Pink Veil Beauty is not responsible for orders shipped to an incorrect address provided at checkout.
- 06Due to hygiene and safety reasons, we cannot accept returns or exchanges on opened or used cosmetic products.If you receive a product in a different shade or color than the one you ordered, we're happy to make it right.To qualify for a replacement:Contact us within 14 days of receiving your order with photos of what you received.The incorrect product must be unused and in its original packaging.Once the incorrect item has been returned and received, we'll ship the correct shade at no additional cost. If your order arrives damaged during shipping, please contact us as soon as possible with photos of the product and packaging so we can assist you.Our goal is to ensure every customer receives exactly what they ordered and has a wonderful experience with Pink Veil Beauty.

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